A true leader in today’s healthcare marketplace, providing comprehensive physical, occupational, and speech therapy services.
Flagship Rehabilitation provides therapy services exclusively to Non-Profit Long Term Care, Continuing Care Retirement Communities, Outpatient Clinics and Home Health settings. We are a family owned and therapist operated company founded in 2000.
See Our Affiliations
WHO WE SERVE
Flagship serves customers throughout the states of Maryland, Pennsylvania, Virginia, the District of Columbia and Oklahoma. Our vision positions us to expand our services throughout the Mid-Atlantic region. Flagship Rehabilitation embodies the philosophy behind which we stand: a leader in senior healthcare providing quality customer driven service. Flagship is committed to providing More Than Expected focusing on best practices, cost effectiveness and efficiency, maximizing resident outcomes and enhancing community revenues.
Flagship Rehabilitation is a family and therapist owned company, founded by Bill Freas, Chief Executive Officer, Chelsea Boyle, Chief Operating Officer, in 2000. Bill has a business and Speech-Language Pathologist background and has 30+ years of experience in the health care industry. Chelsea is an Occupational Therapist and has 19 years of experience in long-term care and rehabilitation.
Flagship Rehabilitation strives to exceed our customers’ expectations in every way. We promise to maintain consistency of our services and the care we provide in the most cost-effective, efficient and innovative manner possible. This commitment is reinforced through our recruiting of highly skilled therapists, cutting edge education (mentoring) and training, with an ongoing focus on customer service, utilizing the most current technologies and advanced technology solutions. Flagship is committed to developing and expanding our programs and services based on our core values with our number one focus on Person Centered Care. Our primary goal is to provide each resident with the opportunity to reach his or her maximum level of functional independence and enhanced quality of life.
Meet Our Executive Council Members
Our interdisciplinary regional teams collaborate to deliver the highest quality resident care.
Regional Team Overview: We’re a team of highly trained clinicians, skilled resident services professionals, and capable people managers. We come from all over the country, and beyond. What brought us to Flagship? The opportunity to work together to set the standard of excellence in our industry.
Regional Team: Each member of the regional team is a crucial component of our holistic patient care services. Team members include:
REGIONAL MANAGEMENT TEAM
REGIONAL DIRECTOR CORPORATE COMPLIANCE
REGIONS WE SERVE
EXECUTIVE COUNCIL MEMBERS
William E. Freas, Jr., CCC A/SLP , Chief Executive Officer
Bill has a business, speech-language pathology, and audiology background. With over 40+ years of experience in the healthcare industry, he has owned and operated several rehabilitation companies throughout the east coast. Bill has distinguished himself as an outstanding and innovative problem-solver and leader who is well respected within the Long Term Care industry and the greater healthcare community.
Chelsea Boyle, OTR/L, B.S. Occupational Therapy, Chief Operating Officer
Chelsea is an occupational therapist and has 19+ years of experience in long-term care rehabilitation and management. She has spearheaded and managed therapy programs throughout the Mid-Atlantic region. Recognized as an accessible, forward-thinking and solution-oriented leader, Chelsea oversees the entirety of Flagship Rehabilitation’s day-to-day operations, as well as corporate compliance. She is actively involved in the redesign and implementation of cutting-edge programs and products to meet the future needs of the healthcare industry.
Dustin Freas, H.M.S./NHA, Chief Development Officer
In 2005, Dustin Freas joined Flagship Rehabilitation. Currently the Chief Development Officer, Dustin is a licensed Nursing Home Administrator (NHA) in Maryland and Pennsylvania. He is also a licensed business consultant, evaluating and solving organizational inefficiency. Dustin meets regularly with state and federal policymakers to promote measures that increase access, lower costs and improve the quality of healthcare. He is a strong advocate for a consumer-centered health care system, value-based payment design, and the expansion and utilization of health information technology.
Sharon Pusey, R.N., M.Ed., CPHQ, Vice President of Corporate Compliance/Quality Improvement
Sharon has thirty years of experience in the healthcare industry with a particular specialization in Quality measurement and improvement. Sharon’s professional experience includes serving as a Registered Nurse in a hospital emergency room; surgical wing Charge Nurse; hospital Director of Quality Improvement (including utilization review, risk management, infection control, and employee health); and Regional Director for rehabilitation services for six long-term care facilities in the mid-Atlantic area. She currently serves as Vice President of Corporate Compliance/Quality Improvement for Flagship Rehabilitation and sister companies.
A skilled consultant, Sharon has conducted engagements in multiple delivery settings including long-term care facilities, adult day care centers, rehabilitation clinics, and within the federal prison system. She has coordinated JCAHO hospital accreditation activities and served as independent auditor for major patient hospital bills before case management.
Sharon holds a three-year diploma from the Memorial Hospital School of Nursing, BS in Business Administration and Master of Education (combining MBA with education courses) from Frostburg State University. She is a Certified Instructor for the Geriatric Nurse’s Aide program and holds a CPHQ (Certified Professional in Healthcare Quality), the healthcare industry’s highest certification awarded in quality improvement.
Sharon is a member of the National Association of Healthcare Quality (NAHQ), the Maryland Association of Healthcare Quality (MDAHQ), American Association of Nurse Assessment Coordinators (AANAC), the American Nurses Association (ANA), and the Maryland Nurses Association.
Frank Palumbo, CPA, Chief Financial Officer
Frank is the Chief Financial Officer for Care Ventures, Inc. and reports directly to the CEO in managing the finances for Flagship Rehabilitation. He graduated from the University of Maryland in 1970 with a BA in Accounting and then followed with his Masters from Frostburg State University in 1977.
He maintains his Certification with the State of Maryland as a Certified Public Accountant. His 42 years of work experience in diverse settings. Frank joined Flagship Rehabilitation in 2003 and was promoted to Chief Financial Officer in 2005.
Kristin Diamond, Director of Human Resources and Communications
Kristin Diamond has been with Care Ventures Inc., since early 2006 when she started with the company as a Human Resources Assistant. She quickly grew in her role becoming a Human Resources Generalist in 2007 advanced to the Director of Human Resources in 2010.
Throughout that time, she has gained experience in both Skilled and Outpatient Rehabilitation Services, and all support departments that are managed in the Corporate Office in Cumberland, MD. Kristin was promoted to the Director of Human Resources and Communication in late 2011 where she oversees the human resources, recruiting, IT and Care Ventures staff.
She is an active member of SHRM and the Healthcare Workforce Advisory Council.
Cassie Shambaugh, RAC-CT, Director of Billing
Cassie Shambaugh has been with CareVentures Inc., a Western Maryland-based healthcare management firm for over 9 years. Throughout that time, she has gained experience in both Skilled and Outpatient Rehabilitation Services, as well as in Billing and Coding. Cassie has been a Certified Resident Assessment Coordinator (RNAC) since 2010. She has diverse experience in the areas of; billing, auditing, systems software, and analytics with in the healthcare arena. Cassie is presently the Director of Billing and the System Administrator for the Flagship Rehabilitation Rehab Optima billing and documentation system.
CONTACT US TODAY
Toll Free: 866-909-3215
157 Baltimore Street, Ste 200
Cumberland MD 21502
© 2015 CareVentures / Flagship Rehabilitation